Video call for various administrations, including the purchase and validation of e-stickers, as well as solving questions and problems related to tolls.
The new service can be especially useful for those who live far from physical customer service points or for whom it is difficult to manage their affairs during working hours due to their working hours.
NÚSZ Zrt. emphasizes that the video call customer service is safe and the protection of customer data is ensured to the maximum. During a video call, customers receive the same high-quality customer service experience as at a face-to-face customer service point.
The customer service staff provides professional assistance in administration and any questions that may arise. By introducing the new customer relationship channel, NÚSZ Zrt. aims to increase customer satisfaction and make administration more flexible and faster.
Through the innovative solution, the company keeps up with the process of digital transition, which is increasingly coming to the fore in both the public and private sectors in Hungary.
Toll and sticker matters can now be handled more easily for customers, thanks to the use of modern technology.